Not Sure Where to Start? Live Help Now Available

Looking for an instant answer to your welfare question? Just visit the Caravan Welfare Helpline web pages and click on Live Chat - you will then be able to interact online with a member of our dedicated support team.

This new service provides a real alternative to the telephone for callers with little or no time to spare. Users are guided by a member of the support team to the most appropriate resources available to them.

Popular subjects covered by the Helpline include; personal issues surrounding family, children and relationships; career support; people skills; health and mental health issues; some legal issues and financial support including benefits information. The Helpline also offers post-incident support and a telephone-based counselling service.

Live Help is currently available Monday to Friday 12pm to 2pm and 6pm to 8pm.

You can access Live Help through the Welfare Helpline pages on our website or through the Association of Convenience Stores (ACS) website at www.acs.org.uk